Shipping Policy
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Shipping Duration:
- Free standard ground shipping is offered for all orders worldwide.
- Estimated delivery time for all items is currently 7 to 12 business days due to high demand.
- The 2-Day Express Shipping option has been temporarily suspended.
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Order Processing Time:
- Standard processing time for orders is 1-2 business days.
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Tracking Information:
- Tracking information is provided for orders. Once your order is processed and shipped, you will receive an email with tracking details.
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Missing Items:
- Some products may be shipped separately. If you believe there are missing items in your order, contact thegeneral475@gmail.com for assistance in resolving the issue.
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Damaged Packages:
- If your package arrives damaged, send an image of the damaged item to thegeneral475@gmail.com and a replacement item will be sent as soon as possible.
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Non-Received Orders:
- If you haven't received your order within the estimated delivery time, or if you have questions about the status of your order, contact thegeneral475@gmail.com for assistance.
It's worth noting that the shipping duration and available options may change over time, so customers should check the website or contact support for the most up-to-date information.