Shipping Policy

  1. Shipping Duration:

    • Free standard ground shipping is offered for all orders worldwide.
    • Estimated delivery time for all items is currently 7 to 12 business days due to high demand.
    • The 2-Day Express Shipping option has been temporarily suspended.
  2. Order Processing Time:

    • Standard processing time for orders is 1-2 business days.
  3. Tracking Information:

    • Tracking information is provided for orders. Once your order is processed and shipped, you will receive an email with tracking details.
  4. Missing Items:

    • Some products may be shipped separately. If you believe there are missing items in your order, contact thegeneral475@gmail.com for assistance in resolving the issue.
  5. Damaged Packages:

    • If your package arrives damaged, send an image of the damaged item to  thegeneral475@gmail.com and a replacement item will be sent as soon as possible.
  6. Non-Received Orders:

    • If you haven't received your order within the estimated delivery time, or if you have questions about the status of your order, contact thegeneral475@gmail.com for assistance.

It's worth noting that the shipping duration and available options may change over time, so customers should check the website or contact support for the most up-to-date information.